Awareness is necessity
ALERT !!
"Careful during searching on google for customer care number regarding online shopping, bank loan or online job search."
The number you find on Google need not be real all the time. It can be a fake number. When you are looking for a customer care number, go to that particular site and search for their help centre section or contact us section. Don't search for such help centre numbers on other sites, as it can be fake.
Here, I am sharing the latest case study of September 2020 regarding customer care fraud !!
A person from Gujarat wanted to buy a mobile and he searched on an online website. Now he wanted to buy a mobile on the EMI installment, but he didn't know what was the procedure for EMI installment.
He randomly searched on google for the customer care number of that online website and found a mobile number from some random website. He called that number, and the person on the other side of the call asked for some personal details and bank details. Suddenly, the amount of ₹ 1,00,000/- was deducted from his account. He got to know that something wrong happened and he registered complaint at the nearest cyber cell.
The cyber cell team took immediate action and did proper investigation and technical analysis. As the amount was huge and bank transaction occurred, they succeed in stopping the transaction, and the victim got his money back.
What to do when this kind of fraud occurs ?
- Contact your nearest cyber cell or local crime branch.
- You can call an emergency number "100", take guidance, and ask police what next step should be taken.
- You should save your district crime branch contact number on your mobile. It can be helpful in this kind of situation.
Contact details of Gujarat Police
Save your district crime branch number on your mobile.| Sr no. | District Name | Contact No |
|---|---|---|
| 1 | Ahmedabad | (O) 079-25633636 |
| 2 | Amreli | (O) 02792-222333 |
| 3 | Anand | (O) 02692-260027 |
| 4 | Aravalli | -- |
| 5 | Banaskantha | (O) 02742-257015 |
| 6 | Bharuch | (O) 02642-223303 |
| 7 | Bhavnagar | (O) 0278-2520050 |
| 8 | Botad | (O) 02849-251416 |
| 9 | Chhota Udepur | -- |
| 10 | Dahod | (O) 02673-222300 |
| 11 | Dang | (O) 02631-220248 |
| 12 | Devbhoomi Dwarka | -- |
| 13 | Gandhinagar | (O) 23210901 |
| 14 | Gir Somnath | -- |
| 15 | Jamnagar | (O) 0288-2554203 |
| 16 | Junagadh | (O) 0285-2635633 |
| 17 | Kutch | (O) 02832-250960 |
| 18 | Kheda | (O) 0268-2550250 |
| 19 | Mahisaga | -- |
| 20 | Mehsana | -- |
| 21 | Morbi | -- |
| 22 | Narmada | (O) 02640-222167 |
| 23 | Navsari | (O) 02637-245333 |
| 24 | Panchmahal | (O) 02672-242200 |
| 25 | Patan | -- |
| 26 | Porbandar | (O) 0286-2211222 |
| 27 | Rajkot | (O) 0281-2459888 |
| 28 | Sabarkantha | (O) 02772-247333 |
| 29 | Surat | (O) 0261-2651831 |
| 30 | Surendranagar | (O) 02752-282100 |
| 31 | Tapi | -- |
| 32 | Vadodara | (O) 0265-2431414,(O) 0265-2431515 |
| 33 | Valsad | (O) 02632-254222 |
So the motive behind this article is to spread awareness about this kind of customer care fraud. As cybercriminals are becoming very smart day by day, they are using new ideas to make people fool.
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