Customer Care number frauds : Be careful regarding your google search

Awareness is necessity

ALERT !!

"Careful during searching on google for customer care number regarding online shopping, bank loan or online job search."

The number you find on Google need not be real all the time. It can be a fake number. When you are looking for a customer care number, go to that particular site and search for their help centre section or contact us section. Don't search for such help centre numbers on other sites, as it can be fake.

Here, I am sharing the latest case study of September 2020 regarding customer care fraud !!

A person from Gujarat wanted to buy a mobile and he searched on an online website. Now he wanted to buy a mobile on the EMI installment, but he didn't know what was the procedure for EMI installment.

He randomly searched on google for the customer care number of that online website and found a mobile number from some random website. He called that number, and the person on the other side of the call asked for some personal details and bank details. Suddenly, the amount of ₹ 1,00,000/- was deducted from his account. He got to know that something wrong happened and he registered complaint at the nearest cyber cell.

The cyber cell team took immediate action and did proper investigation and technical analysis. As the amount was huge and bank transaction occurred, they succeed in stopping the transaction, and the victim got his money back.

What to do when this kind of fraud occurs ?

Contact your nearest cyber cell or local crime branch.
You can call an emergency number "100", take guidance, and ask police what next step should be taken.
You should save your district crime branch contact number on your mobile. It can be helpful in this kind of situation.

Contact details of Gujarat Police

Save your district crime branch number on your mobile.

Sr no.	District Name	Contact No
1	Ahmedabad	(O) 079-25633636
2	Amreli	(O) 02792-222333
3	Anand	(O) 02692-260027
4	Aravalli	--
5	Banaskantha	(O) 02742-257015
6	Bharuch	(O) 02642-223303
7	Bhavnagar	(O) 0278-2520050
8	Botad	(O) 02849-251416
9	Chhota Udepur	--
10	Dahod	(O) 02673-222300
11	Dang	(O) 02631-220248
12	Devbhoomi Dwarka	--
13	Gandhinagar	(O) 23210901
14	Gir Somnath	--
15	Jamnagar	(O) 0288-2554203
16	Junagadh	(O) 0285-2635633
17	Kutch	(O) 02832-250960
18	Kheda	(O) 0268-2550250
19	Mahisaga	--
20	Mehsana	--
21	Morbi	--
22	Narmada	(O) 02640-222167
23	Navsari	(O) 02637-245333
24	Panchmahal	(O) 02672-242200
25	Patan	--
26	Porbandar	(O) 0286-2211222
27	Rajkot	(O) 0281-2459888
28	Sabarkantha	(O) 02772-247333
29	Surat	(O) 0261-2651831
30	Surendranagar	(O) 02752-282100
31	Tapi	--
32	Vadodara	(O) 0265-2431414,(O) 0265-2431515
33	Valsad	(O) 02632-254222

So the motive behind this article is to spread awareness about this kind of customer care fraud. As cybercriminals are becoming very smart day by day, they are using new ideas to make people fool.

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Awareness is necessity જ્યારે પણ તમે ઇન્ટરનેટ પર વ્યક્તિગત વિગતો શેર કરતા હોય ત્યારે સાવચેત રહો. " "જ્યારે પણ તમે તમારા મોબાઇલમાં એપ્લિકશન ઇન્સ્ટોલેશન દરમિયાન 'allow' પરવાનગી આપો છો ત્યારે સાવચેત રહો." સાયબર સ્વયંસેવક તરીકે, મેં આ પ્રકારની છેતરપિંડીઓના કેટલાક કેસ નું અધ્યયન કર્યું છે. ચાલો હું તમારી સાથે એક કેસ સ્ટડી શેર કરું !! એક વ્યક્તિ OTP(વન ટાઇમ પાસવર્ડ) ને લઈને તેના મોબાઇલમાં સતત મેસેજીસ મેળવતો હતો. આ OTP તેના મોબાઇલ પર ઇન્સ્ટોલ કરેલા એક તૃતીય-પક્ષ એપ્લિકેશન દ્વારા આપમેળે કોઈ બીજા સાથે શેર થઈ રહ્યા હતા અને અચાનક, તેના ખાતામાંથી પૈસા ડેબિટ થયા, અને 7-8 ટ્રાન્ઝેક્શન સંદેશાઓ પછી, તેનું એકાઉન્ટ સ્ટેટમેન્ટ ખાલી હતું. પીડિત દ્વારા પ્રાપ્ત કેટલાક સંદેશાઓ અહીં છે. The secret OTP for online purchase is 222343 on card ending XXXX. Valid till HH:MM:SS. Do not share OTP for security reason. Rs. 9999 is Debited to A/c...XXXX on dd-mm-yy HH:MM:SS( Avlbl Bal Rs XXXXX) At POST TID-XXXXXXXXXX,ref-XXXXXXXXXXXX. TollFree XXXX...

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